Analytics & Reporting
Turn incident data into actionable insights
Comprehensive analytics platform with real-time dashboards, custom reports, and AI-powered insights to improve your incident response.
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50+
Metrics Tracked
Comprehensive incident analytics
Real-time
Data Updates
Live dashboards with millisecond latency
100%
Data Retention
Unlimited historical data access
API
Access
Export data to your BI tools
Analytics Features
Analytics that drive improvement
Measure what matters with comprehensive incident analytics and AI-powered insights.
MTTR Tracking
Monitor mean time to resolution across teams, services, and incident types. Identify areas for improvement.
Incident Trends
Visualize incident patterns over time. Detect spikes, recurring issues, and seasonal variations.
Team Performance
Track individual and team metrics including response times, resolution rates, and on-call load.
Service Health
Dashboard for service reliability metrics. Track error rates, uptime, and SLO compliance per service.
Custom Reports
Build custom dashboards and reports with drag-and-drop widgets. Schedule automated delivery via email or Slack.
AI Insights
Get AI-generated recommendations for improving incident response based on your historical data and industry benchmarks.
Key Metrics
Track what matters most
Monitor critical incident management metrics in real-time with customizable dashboards.
MTTR (Mean Time to Resolution)
Track how long it takes to resolve incidents from detection to resolution. Break down by severity, service, team, and time period.
MTTA (Mean Time to Acknowledge)
Measure response times from alert to first acknowledgment. Identify on-call coverage gaps and notification issues.
Incident Volume & Trends
Visualize incident patterns over time. Detect increases in specific error types, services, or time periods.
SLO Compliance
Track service level objective adherence. Monitor error budgets and get alerted before SLO violations.
On-Call Burden
Monitor on-call load distribution across teams. Identify burnout risks and balance coverage fairly.
Runbook Effectiveness
Measure runbook usage, success rates, and time saved. Identify which runbooks need improvement or updates.
Built-in Dashboards
Pre-configured views for every role
Start with our curated dashboards or build your own with drag-and-drop widgets.
Executive Dashboard
High-level view of incident trends, MTTR, service reliability, and cost of downtime. Perfect for leadership reviews.
Engineering Manager Dashboard
Team performance metrics, individual contributor stats, on-call load, and service ownership insights.
SRE Dashboard
Deep dive into service reliability, error budgets, SLO compliance, and root cause categories across your infrastructure.
On-Call Dashboard
Real-time view of active incidents, on-call schedules, escalation status, and runbook execution progress.
Start making data-driven decisions
See how analytics can help you improve incident response and team performance.