Transparent Pricing
Pricing that scales with your team
Start free, pay as you grow. All plans include our core AI-powered features. No hidden fees, no surprises. Cancel anytime.
📊
Loading...
Pricing Plans
Choose your plan
Choose the perfect plan for your team. All plans include our core features.
Starter
Perfect for small teams getting started with incident management.
$0/month
Start Free- Up to 5 users
- 100 incidents per month
- Basic AI triage
- 10 automated runbooks
- Email support
- Slack integration
- 7-day data retention
- Community support
Most Popular
Professional
For growing teams that need advanced automation and analytics.
$99/user/month
Start 14-Day Trial- Unlimited users
- Unlimited incidents
- Advanced AI triage & routing
- Unlimited automated runbooks
- Real-time analytics
- 100+ integrations
- 90-day data retention
- Priority email & chat support
- Custom workflows
- API access
- SSO (SAML)
- Audit logs
Enterprise
For large organizations with advanced security and compliance needs.
Custom
Contact Sales- Everything in Professional
- Custom SLAs & support
- Dedicated account manager
- On-premise deployment option
- Advanced security features
- Custom integrations
- Unlimited data retention
- 24/7 phone support
- SOC 2, HIPAA compliance
- Custom training
- White-label support
- Multi-region hosting
Enterprise
Custom solutions for large organizations with specific requirements.
- Unlimited users and incidents
- Custom SLAs and support
- Dedicated account manager
- On-premise deployment
- Custom integrations
- Advanced security features
Included in All Plans
Core features that power your incident response
Every plan includes our essential AI-powered features. Scale up to unlock advanced capabilities.
AI-Powered Triage
Automatic incident categorization and prioritization using machine learning.
Automated Runbooks
Execute response procedures automatically with Temporal workflows.
Real-Time Analytics
Track MTTR, incident trends, and team performance in real-time.
Enterprise Security
SOC 2 certified with encryption, RBAC, and comprehensive audit logs.
Frequently Asked Questions
Pricing questions answered
Yes! All paid plans include a 14-day free trial with full access to all features. No credit card required to start. The Starter plan is free forever for up to 5 users.
On the Starter plan, you'll be notified when you're approaching your limit. You can upgrade to Professional at any time for unlimited incidents. Professional and Enterprise plans have no incident limits.
Absolutely! You can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features. When downgrading, changes take effect at the end of your billing period.
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and ACH/wire transfers for annual Enterprise contracts. All payments are processed securely through Stripe.
Yes! Save 20% when you pay annually. For example, Professional plan is $79/user/month when billed annually ($948/year) instead of $99/month ($1,188/year).
Starter includes community support and documentation. Professional includes priority email and chat support with <4 hour response time. Enterprise includes 24/7 phone support, dedicated account manager, and custom SLAs.
Yes! We offer 100+ pre-built integrations including PagerDuty, Slack, Datadog, Grafana, Jira, GitHub, and more. Professional and Enterprise plans also include API access for custom integrations.
Absolutely. We are SOC 2 Type II certified and GDPR compliant. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Enterprise plans can also meet HIPAA and other compliance requirements.
We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days, we'll refund your payment, no questions asked. After 30 days, you can cancel anytime and won't be charged again.
Yes! We offer 50% discounts for registered non-profits and educational institutions on all paid plans. Contact our sales team to verify your status and get your discount code.
Still have questions? Contact our sales team for personalized assistance.
Ready to get started?
Start with a free trial. No credit card required. Upgrade or cancel anytime.