Incident Management
Intelligent incident management for modern engineering teams
Streamline your incident response with AI-powered triage, automated workflows, and real-time collaboration. Reduce MTTR and improve team efficiency.
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65%
MTTR Reduction
Average improvement across our customers
80%
Auto-Triage Accuracy
Incidents correctly categorized by AI
10min
Average Triage Time
From alert to assigned engineer
99.9%
Platform Uptime
Reliable incident management when you need it
Platform Features
Everything you need to manage incidents effectively
From detection to resolution, Sentinel AI provides comprehensive tools for modern incident management.
AI-Powered Triage
Automatically categorize, prioritize, and route incidents using machine learning trained on your historical data.
Real-Time Collaboration
Coordinate response efforts with built-in chat, timeline tracking, and status updates. Keep everyone on the same page.
Smart Escalation
Configurable escalation policies with multi-channel notifications. Ensure the right people are notified at the right time.
Post-Incident Reviews
Structured postmortems with AI-generated summaries and recommendations. Turn every incident into a learning opportunity.
Incident Timeline
Complete audit trail of all actions, communications, and changes during incident response. Perfect for compliance and learning.
Status Pages
Automatically update public and internal status pages. Keep stakeholders informed without manual updates.
How It Works
From alert to resolution in minutes
Our platform streamlines every step of the incident lifecycle, from initial detection to post-incident review.
- 1
Alert Ingestion
Alerts from your monitoring tools (Datadog, Grafana, Prometheus, etc.) are automatically ingested and correlated to reduce noise.
- 2
AI Triage
Our ML models analyze the incident, determine severity, identify affected services, and route to the appropriate team automatically.
- 3
Team Coordination
The assigned team receives notifications via their preferred channels (Slack, PagerDuty, SMS, etc.) and can coordinate in real-time through our platform.
- 4
Automated Response
Execute runbooks automatically or with human approval. Common remediation steps are automated to reduce manual toil.
- 5
Post-Incident Learning
After resolution, our AI generates a draft postmortem with timeline, root cause analysis, and action items to prevent future incidents.
Ready to transform your incident response?
See how Sentinel AI can reduce your MTTR and improve team efficiency.