Multi-channel notification system with smart routing, escalation policies, and on-call management. Reduce alert fatigue while ensuring critical issues get attention.

Notification Features
From Slack messages to phone calls, ensure your team is notified through their preferred channels.
Send notifications via Slack, PagerDuty, Microsoft Teams, SMS, voice calls, email, and webhooks. Choose the right channel for each scenario.
Configure escalation policies based on severity, time, and response status. Automatically escalate to senior engineers if needed.
Manage on-call schedules, rotations, and overrides. Support for primary and secondary on-call with automatic handoffs.
Route incidents to the right team based on service ownership, time of day, and expertise. Reduce notification noise.
Automatically group related alerts to reduce notification fatigue. Send summary notifications instead of individual alerts.
Reliable notification delivery with retries, fallbacks, and delivery tracking. Know when your team has been notified.
Notify your team wherever they are
Support for the tools your team already uses with reliable, low-latency delivery.
Send rich incident notifications to Slack channels. Include action buttons for acknowledge, escalate, and resolve. Thread conversations for context.
Bi-directional sync with PagerDuty. Trigger incidents, update status, and manage on-call schedules seamlessly.
Post incident updates to Teams channels with adaptive cards and action buttons. Perfect for enterprise customers.
Send text messages and make voice calls for critical incidents. Configurable fallback when other channels fail.
HTML email notifications with incident details, timeline, and quick action links. Track delivery and open rates.
Custom webhook notifications for any tool. Send structured incident data to your internal systems or third-party services.
Ensure incidents get resolved
Configure intelligent escalation policies to ensure critical incidents get the attention they need.
Automatically escalate if an incident isn't acknowledged within a specified timeframe. Configure different timeouts based on severity.
Route critical incidents directly to senior engineers. Page multiple people simultaneously for SEV-1 incidents.
Define escalation chains with primary on-call, secondary on-call, team leads, and management. Each level with custom wait times.
Temporary schedule changes for vacations, sick days, or coverage swaps. Override policies for special events or maintenance windows.
See how intelligent notifications can improve response times and reduce alert fatigue.